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Success stories

Education Work

Client

Lakeshore Learning

Project Background

Lakeshore Learning required a redesign of their e-commerce platform to enhance the shopping experience for teachers and educators. The goal was to simplify navigation, improve product discovery, and streamline the checkout process.

Challenge:

  • Users faced difficulties managing their shopping carts and applying discounts.

  • The website lacked clear calls to action and product recommendations.

  • Limited mobile responsiveness hindered user engagement on smaller devices.

Solution:

  • Designed a more intuitive cart system, allowing users to manage items and apply discounts easily.

  • Introduced a "You Might Also Like" feature to enhance product discovery.

  • Improved mobile responsiveness with optimized layouts and navigation.

Results

  • Increased cart completion rates by 11%.

  • Boosted average order value through cross-selling features.

  • Enhanced mobile engagement metrics significantly.

lakeshore_learning_4.jpg

Client

Rush University

Project Background

Rush University is the academic enterprise of Rush University Medical Center, an Illinois non-profit, 501(c)(3) organization that has an educational, research and clinical mission.

 

Challenge:

  • Overwhelming content made navigation confusing for users.

  • Existing workflows did not align with user mental models.

  • Limited governance caused inconsistencies in design and content display.

Solution:

  • Conducted user interviews to identify pain points and gather insights.

  • Redesigned information architecture to improve navigation.

  • Created wireframes and prototypes for streamlined workflows.

Results

  • Increased efficiency in task completion by 11%.

  • Enhanced user satisfaction through simplified navigation.

  • Improved scalability of the portal for future updates

Rush-University-user-flow-master-.png

Client

Lakeshore Learning

Project Background

Lakeshore Learning required a redesign of their e-commerce platform to enhance the shopping experience for teachers and educators. The goal was to simplify navigation, improve product discovery, and streamline the checkout process.

Challenge:

  • Users faced difficulties managing their shopping carts and applying discounts.

  • The website lacked clear calls to action and product recommendations.

  • Limited mobile responsiveness hindered user engagement on smaller devices.

Solution:

  • Designed a more intuitive cart system, allowing users to manage items and apply discounts easily.

  • Introduced a "You Might Also Like" feature to enhance product discovery.

  • Improved mobile responsiveness with optimized layouts and navigation.

Results

  • Increased cart completion rates by 11%.

  • Boosted average order value through cross-selling features.

  • Enhanced mobile engagement metrics significantly.

lakeshore_learning_4.jpg

Client

American Bar Association

Project Background

The ABA needed to migrate its content-heavy website to Adobe CQ5 while improving information architecture. The focus was on organizing content effectively and creating workflows that met user needs

Challenge:

  • Overwhelming content made navigation confusing for users.

  • Existing workflows did not align with user mental models.

  • Limited governance caused inconsistencies in design and content display.

Solution:

  • Conducted user interviews to identify pain points and gather insights.

  • Redesigned information architecture to improve navigation.

  • Created wireframes and prototypes for streamlined workflows.

Results

  • Increased efficiency in task completion by 11%.

  • Enhanced user satisfaction through simplified navigation.

  • Improved scalability of the portal for future updates

updated_aba-scaled.jpg

Client

Rush University

Project Background

The ABA needed to migrate its content-heavy website to Adobe CQ5 while improving information architecture. The focus was on organizing content effectively and creating workflows that met user needs

Challenge:

  • Overwhelming content made navigation confusing for users.

  • Existing workflows did not align with user mental models.

  • Limited governance caused inconsistencies in design and content display.

Solution:

  • Conducted user interviews to identify pain points and gather insights.

  • Redesigned information architecture to improve navigation.

  • Created wireframes and prototypes for streamlined workflows.

Results

  • Increased efficiency in task completion by 11%.

  • Enhanced user satisfaction through simplified navigation.

  • Improved scalability of the portal for future updates

Rush-University-user-flow-master-.png
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