Client
Oracle
Project Background
Oracle provides enterprise software and cloud solutions to Fortune 500 clients. The focus was improving UX for an internal data visualization tool used by product managers.
Challenge:
The interface was data-heavy, slow to load, and difficult to navigate, especially for users needing quick insights across multiple datasets.
Solution:
Simplified the navigation, introduced a modular layout with customizable widgets, and optimized load times through progressive rendering. Worked closely with engineers to improve front-end performance..
Results
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Reduced dashboard load time by 60%
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Increased active tool usage by 48%
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Improved task efficiency by 33% based on internal testing

Client
Bosch Software Innovations
Project Background
Bosch Software Innovations focuses on IoT platforms, helping clients connect devices, gather data, and automate systems. This project centered on improving the UX of security facing- IoT dashboard.
Challenge:
The security found it difficult to onboard, connect devices, and make sense of video footage, to make critical safety decisions within the community it served.
Solution:
Redesigned onboarding into a step-by-step wizard, integrated inline code examples and API previews, and added real-time data visualization tools with contextual help.
Results
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Developer onboarding time reduced by 58%
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Support requests during setup dropped by 44%
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User satisfaction among the security increased to 87% in a post-launch survey

Client
Honeywell
Project Background
Honeywell provides industrial-grade software for building automation, energy systems, and safety solutions. The focus was improving usability for a facilities monitoring interface.
Challenge:
Operators had difficulty identifying critical alerts and managing building systems in real time due to information overload and poor visual hierarchy.
Solution:
Redesigned the alert system with tiered severity, introduced a card-based layout for system components, and added quick-action controls for time-sensitive tasks.
Results
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Reduced response time to critical alerts by 41%
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Decreased training time for new users by 30%
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Improved interface accuracy with a 92% task success rate in user testing

Client
IBM
Project Background
IBM needed to streamline a legacy enterprise tool used by internal teams to manage client data, analytics reports, and workflow approvals across global business units.
Challenge:
The tool’s outdated UI and inconsistent interactions led to poor user adoption, frequent workarounds, and data entry errors across teams.
Solution:
Led a cross-functional UX modernization effort, consolidating redundant features, creating a scalable design system, and improving data input flows with validation and smart defaults.
Results
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Reduced task errors by 47%
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Improved global user adoption by 36%
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Cut internal support tickets related to the tool by 52%

Client
GOGO
Project Background
Gogo is a leading provider of in-flight internet services. The project focused on improving the self-service portal used by airline partners to manage fleet connectivity and billing.
Challenge:
Partners reported difficulty navigating service usage data, managing aircraft settings, and reconciling monthly invoices due to a fragmented user experience.
Solution:
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Redesigned the portal with a centralized dashboard, introduced real-time usage analytics, and simplified billing views with filters and visual summaries. Collaborated with engineers to ensure responsive performance.
Results
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Increased portal usage by 39%
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Reduced invoice-related support tickets by 55%
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Partner satisfaction scores increased by 22 points

Client
Underwriters Labortories (UL)
Project Background
Underwriters Laboratories (UL) is a global safety science organization that tests and certifies products to make sure they are safe, reliable, and meet quality standards.
Challenge:
Both platforms (Spot & Developers Portal) had outdated interfaces and unintuitive workflows, causing frustration for vendors and delays in certification processes.
Solution:
Conducted user behavior analysis, focus groups, and internal stakeholder interviews to define new workflows. Streamlined navigation, unified UI components, and introduced role-specific dashboards for vendors, partners, and UL staff.
Results
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Increased vendor task completion by 44%
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Reduced support inquiries by 38% across both platforms
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Improved vendor satisfaction rating by 31 points in post-launch survey

Client
Groupon
Project Background
Groupon is a global marketplace connecting customers with local deals on services, experiences, and products.
Challenge:
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The focus was on improving merchant onboarding and deal creation tools for small businesses.
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Merchants struggled with a clunky self-service experience that required multiple steps and unclear instructions, leading to delays in launching new deals.
Solution:
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Redesigned the onboarding and deal setup flow with clearer guidance, inline validation, and visual previews. Introduced reusable templates for common deal types and real-time performance tips.
Results
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Deal creation time reduced by 50%
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Merchant satisfaction scores improved by 35%
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Enabled a 22% increase in self-service deal launches quarter-over-quarter


Success stories
Technology Companies