
Success stories
Agency Work
Client
NCSA Athletic Recruiting
Project Background
NCSA College Recruiting is a platform that connects student-athletes with college coaches to explore scholarship and recruitment opportunities across multiple sports.
Challenge:
Student-athletes and parents found the profile creation and video highlight upload process overwhelming, leading to incomplete profiles and missed opportunities.
Solution:
Streamlined the profile creation flow with progress tracking, contextual tips, and video upload automation. Created a mobile-first design with coach-facing previews to show how athletes appear on the platform.
Results
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49% increase in fully completed athlete profiles
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2x growth in video highlight uploads
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33% increase in athlete-coach connections within the first 60 days post-launch

Client
Apco Worldwide
Project Background
APCO Worldwide is a global advisory and advocacy communications firm. The project focused on improving their internal insights platform used by strategists to manage stakeholder data, media intelligence, and campaign reporting.
Challenge:
The existing platform had fragmented data views, poor search functionality, and lacked a user-centered approach to workflows, slowing down strategy teams during fast-moving campaigns.
Solution:
Conducted stakeholder interviews and workflow mapping across global teams. Introduced a unified dashboard with smarter filtering, real-time insights visualization, and intuitive search tied to project tagging..
Results
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Strategy team productivity increased by 40%
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Search-to-action time reduced by 58%
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Internal satisfaction scores jumped by 29 points across global teams
